Help & Support

We're here to help with your booking, travel questions, or anything else you need. Get in touch with our team using any of the options below.

Frequently Asked Questions

How do I make a booking?

You can start a booking by filling in the flight search form on our homepage, or by contacting us directly by phone, email or WhatsApp with your travel requirements. One of our team will get back to you with the best available options.

Can I amend or cancel my booking?

Yes — please contact us as soon as possible if you need to change or cancel a booking. Amendment and cancellation fees depend on the airline, hotel or tour operator and the fare type booked, and we'll always let you know the options before making any changes.

What payment methods do you accept?

We accept a range of payment methods for bookings. Please contact our team for details specific to your booking and destination.

Do I need travel insurance?

We strongly recommend taking out travel insurance for every trip to cover cancellations, medical emergencies, lost luggage and other unforeseen circumstances.

How can I track the status of my enquiry?

If you've submitted a booking form or enquiry, our team will contact you directly by phone or email. If you haven't heard back within 24 hours, please reach out to us using the contact details above.

Didn't find the answer you were looking for? Email us and we'll be happy to help.